Delia’s has guidelines for its customers because tamale season is so crazy

The holidays in South Texas means it’s also tamale season in San Antonio.

So many want to get their hands on the traditional Mexican dish, one local restaurant released a set of answers to frequently asked questions on its Facebook page to hopefully help make things run smoothly during this busy time.

It is not uncommon to see a line out the door at Delia’s, a Rio Grande staple that opened its first location in San Antonio in July. On the day it opened its 13527 Hausman Pass location on the Northwest Side, customers wrapped around the block hours waiting to order.

READ ALSO: Delia’s opened this morning and of course San Antonio was already lined up for tamales

We get asked these questions a lot this time of year. So we put together some answers to help!

Posted by Delia’s on Tuesday, December 15, 2020

If you want to order Delia’s during the holiday season, it is easiest to visit the closest location, the restaurant said. But be warned, some people say that wait times can be up to an hour for the drive-thru. And there is no beating the system by trying to order online. The restaurant’s online ordering is for shipping only and is currently suspended until January due to the high demand.

“Please note we are extremely busy this time of year and a lot of people are trying to order their tamales as well, so we appreciate your patience,” Delia’s wrote on its website.

If you want tamales next week though, you better place an order soon. The last day to pre-order tamales in person before Christmas is Saturday. The restaurant will be open Dec. 20 to Dec. 24 but for pre-order pick up only.

Lastly, addressing one of the most frequently asked questions: Delia has confirmed that, though she brings a lot of Christmas cheer, she is in fact, not Mrs. Claus.

Taylor Pettaway is a breaking news and general assignment reporter for | [email protected] | @TaylorPettaway

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